Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of the Imbavgioch website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

Imbavgioch is a company registered in England and Wales with its registered office at 142 High Street, Manchester M1 2HQ, United Kingdom.

2. Definitions

• "Company", "we", "us", "our" refers to Imbavgioch
• "Customer", "you", "your" refers to the person or entity using our services
• "Services" refers to the supply of building materials and related services
• "Website" refers to imbavgioch.com and all associated pages
• "Products" refers to building materials and construction supplies

3. Use of Website and Services

3.1 Permitted Use

You may use our website and services for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit or post any harmful, offensive, or inappropriate content
• Attempt to gain unauthorised access to our systems
• Interfere with the proper working of the website
• Use automated systems to access the website without permission

3.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account.

4. Product Orders and Quotations

4.1 Quotations

• All quotations are valid for 30 days unless otherwise stated
• Prices are subject to change without notice
• Quotations are not binding until accepted in writing
• All prices are exclusive of VAT unless stated otherwise

4.2 Orders

• Orders become binding when confirmed in writing by us
• We reserve the right to refuse any order
• Minimum order values may apply
• All orders are subject to availability

5. Payment Terms

5.1 Payment Methods

We accept payment by bank transfer, cheque, or other methods as agreed. Credit terms may be available for approved customers subject to credit checks.

5.2 Payment Terms

• Payment is due within 30 days of invoice date unless otherwise agreed
• We reserve the right to charge interest on overdue accounts
• We may suspend deliveries for accounts in arrears
• Retention of title applies until full payment is received

6. Delivery and Risk

6.1 Delivery

• Delivery dates are estimates and not guaranteed
• Risk passes to the customer upon delivery
• Delivery charges may apply as specified in quotations
• The customer must provide suitable access for delivery vehicles

6.2 Collection

If products are collected from our premises, risk passes upon loading. The customer is responsible for ensuring proper transportation and handling.

7. Returns and Cancellations

7.1 Cancellations

• Order cancellations must be in writing
• Cancellation charges may apply for special orders or processed items
• We reserve the right to charge reasonable costs for cancelled orders

7.2 Returns

• Returns must be authorised in advance
• Products must be in original condition and packaging
• Restocking charges may apply
• Some products cannot be returned due to health and safety regulations

8. Warranties and Liability

8.1 Product Warranties

We provide products with manufacturer warranties where applicable. We do not provide additional warranties beyond those offered by manufacturers unless specifically agreed in writing.

8.2 Limitation of Liability

• Our liability is limited to the value of the products supplied
• We are not liable for consequential or indirect losses
• Nothing in these terms excludes liability for death, personal injury, or fraud
• Claims must be notified within reasonable time of discovery

9. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, supplier delays, or government actions.

10. Intellectual Property

All content on our website, including text, graphics, logos, and software, is our property or used with permission. You may not reproduce, distribute, or create derivative works without written permission.

11. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to such processing.

12. Health and Safety

Customers are responsible for:

• Ensuring proper handling and use of products
• Providing adequate health and safety training
• Complying with all relevant regulations and standards
• Reading and following product safety data sheets

13. Compliance and Regulations

All products are supplied in accordance with applicable UK and EU standards. Customers are responsible for ensuring products meet their specific requirements and local building regulations.

14. Termination

We may terminate or suspend access to our services at any time for breach of these Terms or for any other reason deemed necessary for the protection of our business.

15. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Amendments

We reserve the right to modify these Terms at any time. Changes will be posted on our website and take effect immediately unless otherwise stated.

18. Contact Information

For questions about these Terms, please contact us:

19. Entire Agreement

These Terms, together with our Privacy Policy and any written agreements, constitute the entire agreement between you and Imbavgioch regarding the use of our services.